What Makes An Excellent Customer Service Experience In The Auto Repair Industry?

When you need auto repair or preventive maintenance, working with a professional and trusted shop is your top priority. That’s why the pros at Auto Excel have made it our job to provide you with the best customer service experience available! Read on to see what makes for such an excellent customer service experience in the auto repair industry!

Part of what makes the Auto Excel customer service experience so unique is the level of dedication we put into training our auto mechanics and service technicians. Our team receives the best in advanced certification training, as well as continuing education. Having a thoroughly knowledgeable and up-to-date squad is key to providing you with the highest quality work.

In addition to the auto repair and preventive maintenance work we perform, we also provide a 58-point comprehensive inspection included with all services. Whether you bring your car in for an oil change or a tire repair, you’ll know if any lurking issues might pop up later on before an extensive repair is necessary. We also back our work with a nationwide 3-year/36,000-mile parts and labor warranty on all repairs.

You’ll also find that we provide a complimentary shuttle service within the Lexington area when you come to Auto Excel for your auto repair work. This might seem like an added perk, but we understand what a kink automotive issues can put in the rest of your life. Realizing this, we want to make the auto repair process as simple as possible so you can go on about your day without automotive work hampering you.

Lastly, when you come to the Auto Excel team, you’re dealing with genuinely caring people. Customer service isn’t measured by the job getting done; the experience you have while you’re in our shop matters to us. That’s why no matter what your vehicle needs, the Auto Excel team is here to provide you with the best in trustworthy, honest, and professional auto repair services time and time again.

If you think it’s time for a comprehensive auto inspection or some much-needed auto repair and maintenance, it’s time to give us a call or make your appointment online with Auto Excel in Lexington today! You can find us at 271 Gold Rush Rd Suite 1, Lexington, KY 40503. See you soon!

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