Auto Alternative Service & Sales
Auto Alternative Service and Sales has been family–owned and operated since 1992 and started by two ASE Honda dealership technicians. Having been around for 25 years in business with 100 years of experience, we have learned customer service is everything. Auto Alternative began as a Honda and Acura only shop, then added Toyota and Lexus. Today we service most Asian Imports.
We have grown from one service bay to seven and offer just about any kind of mechanical repair or service maintenance your vehicle needs. We are small compared to dealerships and big franchised tire / repair shops. This allows us to get to know you, how your car is driven, and do what is needed; not the special of the month.
Our dedicated and certified technicians are continually trained to make sure you get the highest quality repairs. We recently have added the resale of good reliable vehicles.
13 reviews
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Thayre and the Auto Alternative team have maintained my cars since 2003 or so. Great service at a fair price. They earn and keep my loyalty every visit. (Accord 265K; Highlander 140K; Camry 275K; Lexus SUV 200K)
Michael S
My husband and I & numerous family members have brought all kinds of vehicles — for many years! — to Thayre Hawkins and his team at Auto Alternative and we have always been 100 % satisfied. The work is high quality, the prices are very reasonable and the staff is very knowledgable, competent, compassionate and just amazing. Highly recommend!! 10 Stars! Jan Cottrell, LPC
Jan C
I began bringing my car, 1993 Accord, to Auto Alternatives when I moved to Lexington 21 years ago. I still have the Accord and my husband drives it everyday back and forth to Frankfort. It has 393,000 miles which is a huge testiment to the quality of care and service it has received.
I drive a 2013 Pilot that we purchased so we can continue to bring my cars here for service. It gives me piece of mind to know I have a place that I can trust to take care of our vehicles. The owner Thayre goes above and beyond to ensure high quality service.
Kim Z
These guys are great. Very friendly and don’t “talk down” to women. They are super knowledgeable and very good at explaining what needs done. Fairly priced and conveniently located in Nicholasville. They like to have fun, and as a customer, I appreciate that! Even when it means I’m the unintended victim of a prank!!
Laura S
It is not a small thing for a single woman to find a mechanic that they not only trust to do the work needed (and only the work that is needed), and do it for a fair price, but also one that makes them feel completely comfortable and takes the time to educate them on what is being done!! I was sent to Beth by my best friend’s husband, and I have never felt so completely at ease with anyone who was working on my car!! She always takes the time to explain what is wrong, how it can be fixed, and what my options are! I will never take my car anywhere else!!
Maria M
I just have to give a shout out to the team of mechanics & staff at Auto Alternative in Nicholasville. Once again, their commitment to excellence, to their customer’s safety & satisfaction, their flexibility & compassion have all worked together to help catch a problem with our car before it resulted in a full on emergency… and they have gone above & beyond to make a way for us to be able to get the repair done & not go without transportation! They are hands down the best auto repair shop I’ve ever worked with! We’ve been taking vehicles to them for over 15 years and have NEVER had a bad experience.
Martha J
I highly recommend servicing your car here. They are excellent communicators, provide helpful advice, and do not pressure you into services. They even provide a loaner car while your vehicle is in the shop. They make everything convenient!
Liz P
I highly reccomend Auto Alternative in Nicholasville. The Toyota dealer in Brunsick , Ga. told me I needed a new axel assembly. Auto Alternatives’s excellent staff checked it out for me. Nothing wrong with my car. I appreciate their honesty and great communication skills. Also love their pick up service! Great place.
Mary J
Auto Alternative has serviced my cars since Thayre opened the business 20 years ago. If that’s not enough of a recommendation: I won’t purchase a make that Auto Alternative won’t service. Why? Because everyone at the business has integrity, is fair, does a wonderful job, and treats the customers like family!
Julie R
I have been taking our cars here for over 5 years. I highly recommend them and have used their pick up service many times.
Kevin S
Great place to have your car fixed! Nice and trustworthy people with fair prices.
Terry H
Love these guys! They treat you like family!
Leila C
Excellent service! Recommend them for all your automotive needs!
Perry C